Customer Satisfaction June 03, 2017
An e-mail from one of Smith Pump's long term customers...
I received a survey (Survey Monkey) on e-mail regarding Smith Pump. With the recent hacks ruining computer systems, we were told to delete any suspicious unsolicited e-mails without opening.
I have not personally had any problems with Smith Pump Company that would be considered negative in my eleven years. Any company will have problems arise that are unforeseen or unfortunate. The way that problems are handled by a company that has been in business as long as Smith Pump Company IS A CREDIT TO THE BUSINESS AND THE PEOPLE WHO WORK THERE! I recommend this company to any who ask and I applaud the fortitude the employees exhibit in the face of small or large complications!
I look forward to a career-long partnership with those I consider FRIENDS.